On site technical Support
Field technical support engineers educated and experienced in Major Japanese Crane Manufacturer provides High Level technical support at your job site such as Inspection , Trouble shooting and supervision of assembly any where in the world. Also able to support not only Japanese products but also European and American products in your job site . This will saves your cost and time as you do not need to arrange Field technical support engineers from each manufacturers.
When machine down happens at remote area where you may not be able to access easily and urgent trouble shooting needed. Our Online support is one of good solution.
Our engineer can be connected to site throughout internet by mobile phone with camera and SNS such as Line, What's app and Face Book Messenger.
Diagnosing situation from picture and video on live helps quick understanding of situation and smooth communication with your site.
Online meeting system such as Zoom and Teams adds more accuracy of communication by sharing Drawings and Technical documents on live too.
This remote support service will be strong back up for your site, not only trouble shooting but also Instruction of machine assembly / disassembly and periodical inspection.
Large sized Cranes and Special Foundation equipment is one of Key machineries at your job site and it affect to production significantly . We are able to support such kind of emergency countermeasure and trouble shooting on site or from remote location to resolve problem as quick as possible.
On site Supervising
Large sized cranes has various kinds of attachment configurations such as Luffing Jib, Derrick Mast and Super Heavy Lift with suspension additional counterweights to enhance lifting capacity and optimize the performance. However those kind of configuration may involve some risk at assembly and disassembly without experienced supervisor. We have a lot of experience for various kinds of Manufacturer and configuration to help assembly and disassembly work in safe. Also able to supervise large components installation when it is necessary for repairing at site.
Inspection and Reporting
Vital parts and components of Cranes such as Hoist ropes , Pendant Cables, Sheaves , Booms and Jibs. The failure of those components may connect to serious incident directly.It is quite important to Monitor and Inspect actual condition and quality throughout periodical inspection. We will issue proper Inspection report in proper way for your further planning of effective and preventive maintenance.